All regulated community and nontransient noncommunity (NTNC) waterworks are required to submit an inventory of lead service lines to the VDH Office of Drinking Water no later than October 16, 2024. ODW contracted with a software development company, GEC, to develop an online portal for waterworks to obtain the templates and upload inventories to meet the requirements.   All waterworks must use this online portal for submitting their service line inventory.

Please join us for one of the following training sessions to learn how to use the online portal.

  • Thursday, February 8, 2024,  from 10:00 AM to 12:00 PM – Community Waterworks (plus NTNCs with 5 or more connections) and technical assistance providers that will be assisting community waterworks with submittal of their inventories.  Please use the following link to register for the training:   Community Registration Link
  • Tuesday, February 13, 2024, from 10:00 AM to 12:00 PM – Non-Transient Noncommunity (NTNC) Waterworks and technical assistance providers will be assisting them with the submittal of their inventories.  Please use the following link to register for the training:    NTNC Registration Link 

Note: If your NTNC waterworks has more than five service connections, you should use the Community Waterworks template and attend the training for Community Waterworks on Thursday, February 8, 2024.


Upon registration, you will receive an email from with login information for the session. If you don’t receive it within a few minutes, please check your junk or spam folders. 

More information, including step-by-step instructions, are found in the SWIFT Submittals Quick Start Guide on the Lead and Copper Rule Revisions Guidance web page at:


  • Where to find Lead Service Line Inventory (LSLI) templates and guidance documents
  • How to log into the Portal
  • How to navigate the Portal
  • How to upload a lead service line inventory template
  • How to troubleshoot and edit inventory entries
  • How to submit an inventory to the state
  • How to submit other documents to the state
  • Next steps
  • Question and Answer Session

Background: Why Lead Service Line Inventories?
On December 22, 2020, U.S. Environmental Protection Agency (EPA) finalized the first major update to the Lead and Copper Rule (LCR) in nearly 30 years. Under the new rule, water systems are required to identify and make public the locations of lead service lines. Additionally, residents with a known or potential lead service line will be notified and receive information about steps that they can take to reduce their exposure to lead in drinking water. To facilitate the submittal of inventories to the State, ODW has developed templates and contracted with GEC for an online submittal platform or portal. This includes an Inventory template as well as a Lead Service Line Replacement (LSLR) Plan template (if deemed necessary).

If you have questions about logistics, please contact For technical support to join the meeting, contact For questions about the content of this training, please contact