Posted on Mar 10, 2021
The City of Newport News is currently seeking qualified candidates for the position of Waterworks Emergency Response Inspector within the Waterworks Department. Please visit our Employment Opportunities site at to review the official job description and apply. The deadline to apply is March 17, 2021, at 11:59 PM EST.
What would a typical day on the job be like — what type of work would I do?
Do you enjoy using your problem solving skills to come up with a solution?  Are you looking to take your career to the next level? This may be the perfect opportunity for you!
The Waterworks Emergency Response Inspector is responsible for responding to situations after normal work hours to include weekends and holidays for the Waterworks Department. Day to day, you will respond to afterhours  emergency and customer service calls to provide technical assistance such as placing meters, turning water off or on, and checking leaks at houseline connection.  You may also receive calls related to the City’s infrastructure such as pipeline, service line, meter or hydrant leaks.  Basic knowledge of the methods, tools, and equipment used inspections, installations, and repairs of water pipelines will come in handy when you are out in the field on a call!
You will be the main person to complete the investigation and identify your findings to dispatch with a resolution recommendation. It’s critical that we follow protocol from Underground Utility Damage Prevention Act when locating and assessing various infrastructure. Since you will have interaction with the public and other employees in the department, customer service and communication skills will be essential to performing the job.
There is some administrative work required with this position. You will need to complete various work order reports, inspection reports, time sheets, inventory reports, logs, and other related documentation.
How much money can I make?
The salary range for this position is $34-$57k.  Salary ranges are competitive based on qualifications and experience. In addition to salary, the City offers a comprehensive benefits package designed to meet all of our employee’s needs!
What does career advancement look like in this position?
From this position, there are many different paths for promotional and lateral opportunities within the department.  You will have exposure to the Waterworks department as a whole, which will provide the opportunity for continuous learning, professional development, and enhance your knowledge of policies and process.  We believe that long-term career growth is a key aspect of job satisfaction! 
What are the qualifications for this position?
This position requires a high school diploma and 3-5 years related experience, or an equivalent combination of education and experience.
An acceptable general background check to include a local and state criminal history check and a valid driver’s license with an acceptable driving record will also be required.
Why should I work for the City of Newport News?
The City of Newport News is an organization committed to excellence in public service with strong communication and teamwork.  As an established employer of choice in the Hampton Roads area, the City is also dedicated to maximizing employee potential.  Join the City Newport News and embrace the City’s values of “Commitment, Caring and Collaboration.”
Other stuff that’s good to know:
The City of Newport News offers a comprehensive benefits package to include a Virginia Retirement System defined benefit and defined contribution plan, medical, dental, vision, and a variety of wellness initiatives. We offer great training programs for new and current employees, competitive pay, and paid time off!  Come join a team that treats you like family and emphasizes open communication!