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Ever wondered how your utility can use social media to share messages and interact with your customers? Join us for a webinar hosted by the VA AWWA Water Awareness and Outreach Committee. Loudoun Water will share a case study of how they have successfully used social media to communicate with customers about a project. The webinar will also share information on how to gather data to discover the real impact and power of what you are posting on social media. Join us and discover how your utility can make a positive impact on your customers using social media!
Lauren Thompson- Loudoun Water
Lauren Thompson is a Digital Communications Manager at Loudoun Water in Ashburn, VA, where she manages the organization’s social media channels, external website, customer newsletter, and the employee intranet. She has a B.S. in Journalism and an M.S. in Integrated Marketing Communications from West Virginia University.
Kipp Hanley – Prince William County Service Authority
Kipp Hanley has served as a copywriter for the Prince William County Service Authority since 2013. He previously served as the VA AWWA Publications Committee Chairman and won the Virginia Section’s Public Information Award for Social Media in 2016. He lives in Woodbridge with his daughter Charlotte and cat Nina.
Registration is FREE but you must register to be sent the webinar connection information. 
Geneva Hudgins