Promoting excellence in the field of Customer Service Operations.

Applicants must be a VA AWWA member or a full-time employee of a Utility that is an AWWA member.  Applicants shall demonstrate exceptional and professional customer service in one or more of the following functional areas:

• Call Center Operations
• Billing
• Collections and Accounts Receivable
• New Service Operations
• Field Service Operations
• Office Administrations

The scholarship will provide complimentary registration to the VA AWWA Customer Service Workshop, including hotel accommodations.  This year's conference will be held on October 21-23, 2020 in Virginia Beach, VA.