Promoting excellence in the field of Customer Service Operations.

Applicants must be a VA AWWA member or a full-time employee of a Utility that is an AWWA member.  Applicants shall demonstrate exceptional and professional customer service in one or more of the following functional areas:

• Call Center Operations
• Billing
• Collections and Accounts Receivable
• New Service Operations
• Field Service Operations
• Office Administrations

The scholarship will provide complimentary registration to the VA AWWA Customer Service Workshop, including hotel accommodations.  This year's conference will be held in October 2021 in Virginia Beach, VA.