2023 Customer Service Needs Assessment
We'll post some findings here soon
Thank you to those who participated in our needs assessment.
We'll post some findings here soon
Annual Customer Service Workshop
- Thanks to all who attended last year's Customer Service Workshop at Virginia Beach. There was a lot of learning and laughing!
- We are looking for new committee members to help plan a similar event. Please click the button below if you would like more information.
AWWA Customer Service Certificate Program
Coming Soon!
24 Hours of Hands-On Learning Alongside Your Water Sector Colleagues
Course 1: Customer Relationship Building: Addresses the skills necessary to provide excellent customer service to internal and external customers.
Course 2: The Business of Customer Service: Emphasizes teamwork skills as necessary to providing excellent customer service to internal and external customers.
Course 3: Water Industry Operations: Emphasizes your understanding of your role as a member of the larger community of water industry professionals who are serving the public by working for water utilities responsible for a safe and adequate water supply.
Please consider joining the committee to help us plan this valuable training!
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