Join us for a new to Virginia Customer Service Training from AWWA! By the end of this 3-day class, you'll walk away with new connections and a Customer Service Certification from AWWA.
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Whether you are a veteran employee or new to the utility, come refresh your skills and well-being as we practice operating from a place of respect and expertise in our challenging role as guardians of public health. With a focus on communication and service, participants will also learn the basics of water treatment and utility operations and deepen their understanding of what it takes to deliver quality water every day.
This program utilizes direct instruction, group discussions, "real life" sharing, and hands-on exercises to foster professional development, embed learning, and build a community of water sector practitioners.
You won't want to miss this great opportunity to build your skills, earn certification, and grow your network.
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