Communications Toolkits
The Water Awareness and Outreach Committee develops toolkits to assist Water Utilities with their communication needs. Feel free to download, modify, and use these tools to promote your utility with your customers. Contact the Committee if you need help customizing these resources.
Click here to access current campaigns. Some are posted seasonally.
- Fix a Leak
- Earth Day
- Imagine a Day Without Water
- Frozen Pipes
- Drinking Water Week.
- FOG Fat, Oil, and Grease Prevention
Public Information Awards
Be recognized for your outstanding public relations, education, and outreach efforts this year! Awards are presented annually to Virginia Section AWWA members at WaterJAM. Submit nominations by June 30th for work accomplished in the 12 months prior. Campaigns are eligible in four categories representing a variety of traditional and multimedia formats: Water Awareness & Education, Issues & Crisis Management, Internal Communications, and Social Media.
Drinking Water Week 2023
For more than 40 years the American Water Works Association and the Virginia Section have used Drinking Water Week as a unique opportunity for both water professionals and the communities they serve to recognize the vital role water plays in our daily lives. Visit our resource page for tools and ideas including logos, graphics, children's activities, and social media posts all free to download. The Water Awareness and Outreach Committee also sponsors a state-wide children’s coloring competition.
Webinars 
The Water Awareness and Outreach Committee shares valuable insight on public information communication trends through a variety of paid and free webinars.
- Communications Superstars- Coffee and Chat (bios)!
- Strengthening Relationships Through Social Media
- Water Outreach Response to COVID-19, An Emergency Communications Overview, Use Code #WAO2020
- Lessons Learned Planning Summer Camps
Join Us!
If you are interested in helping to create future drinking water materials and assisting in other committee activities, please complete our Willingness to Serve form or contact committee chair.
Nicolle Bradford, Chair
Engineering/Community Relations Specialist at Virginia American Water
Whitney Roberts, Vice Chair
Digital Media Assistant at Lynchburg Water Resources
Jessica Burger, Events Chair
Community Engagement Officer at Stafford County
Erika Cuevas, Social Media Chair
Community Engagement Manager at Loudoun Water
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